It is 11:00 a.m. and the plumbers you called about a drain that is backing up are running two hours late. Once they arrive at 11:30, you are not in a good mood, you will need to rearrange your afternoon schedule and want to take out your frustration on your late plumbers. However, is that the best course of action? What are your available options when the plumber is late?
Assess Your Options
- You could get upset, vent, and tell them they are unprofessional. But that will not fix your plumbing issue any faster and actually may cause them to leave.
- In a calm voice, you could let them know that you are dissatisfied, that they should have called to tell you that they would be late, and let them get to work.
- You can let them work and ask them for a discount, since your time has value, too, and their tardiness is going to make you late for your other appointments.
There is not a one-size-fits-all answer to this issue. Yes, you have the option of sending the plumber away and calling another. But while they are at your home or business, it may be worth your while to at least get a diagnosis of the problem.
Determine Your Course of Action
Once the plumbers have inspected your sewer line issue, they tell you that you have a broken sewer line and that it will require digging up your yard, sidewalk, and a flower bed. They tell you that they cannot get to it for at least two days, and that the job will take at least two more days to complete.
Backed up drains can cause health problems in your home or business. A backed up sewer line in a business can cause the health department to close your doors if you do not have it repaired quickly. Sewer lines backing up in your home can cause flooding and damage your flooring, furniture, and other belongings.
A few signs that you are dealing with more than just a blocked drain can include multiple sinks that are draining slowly, a foul odor coming from the drain, or a soggy and smelly area in your yard. Once the plumbers determine that the culprit of your troubles is a broken sewer line, they must then locate the break. The traditional method of finding a broken pipe is to start with a shovel or backhoe, and to uncover the sewer line. This will cause tear up your sod and can damage walkways and landscaping.
Consider Trenchless Sewer Repair
Plumbing technicians who use trenchless sewer line repair methods can save your lawn, landscaping and driveway in most cases. Using trenchless technology, plumbers require only one or two small holes in your yard to inspect and either repair or replace your sewer line. With closed-circuit television (CCTV), they can inspect the inside of the pipe for damage, determine its location, and replace it with a pipe or lining that will last for at least 50 years.
If the inspection determines that your entire pipe needs to be replaced the same technique is used to line the pipe from your home or business to the municipal system. Trenchless sewer repair is possible due to cured-in-place pipe (CIPP), and other trenchless technologies, that can repair or replace the clay, cast iron, Orangeburg, or PVC sewer lines that you currently have in your Sacramento home. CIPP is a cloth sock that is blown or pulled into your existing sewer pipe, filled with resin and allowed to harden, becoming a seamless sewer line.
Get a Quote
If you have the time, it is frequently helpful to shop around to get quotes from two more plumbers before having costly major repairs completed at your home or business. After all, it always is good to get a second opinion and, as you have learned, there are methods of repairing a broken sewer line that that do not require the destruction of your yard. However, not everyone has that time to spare and need to fix their problem ASAP.
At Express Sewer & Drain, your Sacramento plumbers, we have built our reputation on showing up when others do not. Since 2007, we have added to our trenchless sewer repair equipment inventory, giving us the tools we need for trenchless sewer line replacement or repair in your home, business, or municipality. Contact us a today to discuss your plumbing emergency or to inspect your pipes.